Highlights

  • Fonterra is shifting from a channel-led to a market-led leadership structure.
  • Three senior executives have been appointed to lead key growth and strategy functions.
  • The new structure aims to strengthen accountability, customer focus, and global value creation.

Overview

Fonterra Co-Operative Group Ltd (NZX:FCG) has announced a permanent overhaul of its leadership structure as it looks to accelerate strategic execution and drive long-term growth. Following interim leadership changes introduced in April 2026, the dairy co-operative is transitioning from a channel-led model to a market-led approach. The move comes after the completion of the Mainland Group divestment and is designed to enhance customer engagement, improve accountability, and unlock higher-value opportunities across global markets. The revised structure will support both Ingredients and Foodservice operations while strengthening innovation, strategy, and business development efforts.

Why Is Fonterra Moving to a Market-Led Leadership Structure?

Fonterra believes a market-led structure will better position the co-operative to meet evolving customer needs and capitalize on growth opportunities across regions. Under the new model, each market will have a single leader responsible for both Ingredients and Foodservice performance, creating clearer accountability and faster decision-making. The company says this approach will help align sales, customer relationships, and market strategies more effectively while ensuring farmers' milk is directed toward the highest-value demand opportunities around the world.

Who Are the New Leaders Driving Fonterra’s Next Growth Phase?

The leadership changes include the appointment of Teh-han Chow as CEO Greater China, where he will oversee Ingredients and Foodservice operations in the region. Gaby Amade has been named President Global Markets, leading businesses across Oceania, the Americas, Southeast Asia, Japan, the Middle East, and Europe. Elisa Giusti will become Chief Growth and Strategy Officer, responsible for integrated market strategies, portfolio optimization, innovation, and new business development. Her appointment takes effect on June 15, while the broader structure begins on August 3, 2026.